Customer Service Trends

September 15, 2020

Customers’ expectations for the service your organization delivers is evolving as rapidly as the technology to deliver it. This infographic highlights some of the key standards Microsoft can help you achieve.

View: Customer Service Trends

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"I depended on Skalable for Great Plains implementation and customization work,as well as for assistance in getting our BizTalk development started. Team always brought a cheerful attitude and did whatever it took to get the job done. "

BOB S.

"Skalable team members are more than just technologists. Their approach to understanding and re-engineering processes prior to implementation of ERP and CRM technology was very refreshing. Their deep understanding of ERP allowed us to deploy custom solutions which matched our business needs without the restraints of the out-of-the-box solution. "

Jeff P

"Skalable Stream will take out typing time, emailing (sometimes multiple times for one email), should provide clear reporting so we also know the status of all received invoices, and after processing, the PDF copy of the invoice is available saving time that would otherwise be spent searching for invoices. In short, we expect to get more done, more accurately, with fewer people"